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Shipping and Return
woodbosdesigns@gmail.com
Call us at
740-417-4626
Shipping
Our Shipping Policy was last updated on 5/27/2023
Thank you for visiting and shopping at BOS Designs Wood & Craft. The following terms and conditions constitute our Shipping Policy.
Shipment processing timesAll Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimatesShipping charges for Your Orders will be calculated and displayed at checkout.● Shipping method: USPS Priority Mail Estimated delivery time: 1-3business days
Shipment cost: starts at $9.35
● Shipping method: USPS Priority Mail ExpressEstimated delivery time: Next-Day to 2-Day Guarantee by 6 PM
Shipping cost: Starts at $28.75Overnight delivery is only available for Orders with delivery addresses within the continental United States.Delivery delays can occasionally occur.Shipment to P.O. boxes or APO/FPO addressesBOS Designs Wood & Craft ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order trackingYou will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
DamagesBOS Designs Wood & Craft is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.Please save all packaging materials and damaged goods before filing a claim.
Contact UsIf you have any questions about this Shipping Policy, You can contact Us:● By visiting this page on our website: bosdesignswc.com● By sending us an email: woodbosdesigns@gmail.com
Returns & Refunds Policy
Our Return and Refund Policy was last updated 5/27/2023
Thank you for shopping at BOS Designs Wood & CraftIf, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
Your Order Cancellation RightsYou are entitled to cancel Your Order within 10 days without giving any reason for doing so.The deadline for cancelling an Order is 10 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement.
You can inform us of your decision by:● By visiting this page on our website: bosdesignswc.com● By sending us an email: woodbosdesigns@gmail.comWe will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for ReturnsIn order for the Goods to be eligible for a return, please make sure that:● The Goods were purchased in the last 10 days● The Goods are in the original packaging● The following Goods cannot be returned: The supply of Goods made to Your specifications or clearly personalized. The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over. The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning GoodsYou are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:289 Flint Rock Dr.
Delaware, OH 43015
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact UsIf you have any questions about our Returns and Refunds Policy, please contact us:● By visiting this page on our website: bosdesignswc.com● By sending us an email: woodbosdesigns@gmail.com